How you were treated may be contrary to the Equality Act 2010:-
- Student Code on Dignity and Respect (found here https://www.aber.ac.uk/en/media/departmental/studentsupport/resources/dignityandrespect/student-code-on-dignity-and-respect.pdf ).
- Dignity and respect at Work Policy (found here https://www.aber.ac.uk/en/hr/info-staff/employment/dignity/ )
It is important to consider the following steps:
Think
● Are you in immediate danger? If you are in immediate danger or seriously injured, you can contact the emergency services on 999 (or 112 from a mobile phone) OR depending on your location and situation, when on campus you can call:-
- Campus Security on 01970 622649
- Halls of Residence on 01970 622900
● Find a safe space. If an incident has just happened try and find somewhere you feel safe.
● Is there anyone you trust nearby that you can talk to?
Report
● Report and Support. Students and staff can report an incident using the University’s Report and Support system. You can choose to do this anonymously, report with contact details (where you can) or you can request support from an advisor. If you choose to talk to an advisor they will be able to talk through the options and support available to you, in confidence.
University Procedure. If you choose to make a formal complaint to the University about a student or member of staff there are procedures which set out the steps you'll need to follow. An independent advisor can help talk you through this process.
Get Support
There are a range of support services available within the university.
- As a student, find out what support is available if you think you have been mistreated at https://www.aber.ac.uk/en/studentservices
- ·As a staff member you can speak with your line manager or Head of Department, or if that is not appropriate then you can also contact HR directly on 01970 628555 or by emailing hr@aber.ac.uk .
- Employees can also seek support through the University’s Employee Assistance Programme, CareFirst, who provide staff with free confidential, impartial advice and personal support and counselling services 24 hours a day, 365 days a year.
- Trade Unions (UCU, UNISON and UNITE) provide support to their members, including when you encounter any workplace problem, such as harassment, discrimination, redundancy, etc.
Mental Health and Wellbeing
As a student you can find out more on the support available for mental health and wellbeing at https://www.aber.ac.uk/en/sscs/wellbeing/.
Take care of yourself. It’s important that you take care of yourself. If you’ve heard something distressing or if something is troubling you, speak to a member of the Wellbeing team by visiting https://www.aber.ac.uk/en/sscs/wellbeing/ .
As a staff member you can contact the Employee Assistance Programme or speak directly to your Line Manager or to HR.